Thursday, August 27, 2009

Kanpai, Microsoft!

I just want to take a minute and commend Microsoft on their exceptional level of service on my Xbox repair. The fact that they offer a three year warranty on all new systems is amazing (of course, if the hardware wasn't faulty in the first place...), and the ease of handling the repair was equally amazing. All it took was a fifteen minute phone call, an email confirmation, a printed shipping label (they even paid for that), and a trip to the UPS Store. Less than one week later...let me repeat with emphasis: LESS THAN ONE WEEK later, I get it back. All I had to pay was five bucks for the UPS folks to pack it for me. Microsoft even threw in a free month of Xbox Live which, granted, is something like a $4.17 value, but still...

So, thanks Microsoft :D

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